These Terms of Service govern your access to and use of aurelianest.shop, including browsing our website, purchasing products, communicating with our support team, and using services provided through our Shopify store.
By accessing the website or placing an order, you agree to be bound by these Terms together with our Privacy Policy, Refund Policy, Shipping Policy, and other applicable store policies.
Online Store Terms
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to misuse the store, interfere with website functionality, attempt unauthorized access, transmit malicious code, or use the website in a way that could harm Aurelianest, Shopify, other customers, or third-party services.
Eligibility & Account Information
By using the website, you represent that you are legally capable of entering into the transaction under the laws applicable to you.
You are responsible for ensuring that information provided during checkout or account use is accurate and complete.
Product Information
We make reasonable efforts to display product materials, finishes, colors, proportions, and design details accurately.
Minor differences may occur due to photography, screen display, hand finishing, natural stone variation, mixed-metal surfaces, and production tolerances.
Prices & Currency
Product prices may change without prior notice. The price shown at checkout at the time an order is placed generally applies to that transaction.
Currency conversion, card-provider charges, taxes, or bank fees may be handled separately by payment providers or financial institutions.
Orders
Submitting an order does not necessarily guarantee acceptance or fulfillment. Orders may be reviewed for availability, payment authorization, address validity, fraud prevention, and operational requirements.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary and lawful.
Payment
Available payment methods are displayed during Shopify checkout. Payments may be processed by Shopify Payments, banks, card networks, wallet providers, or other third-party processors.
We do not necessarily receive or store complete payment-card credentials.
Jewelry Is Designed to Be Worn With Care
Aurelianest pieces may include sterling silver, gold-tone details, copper elements, natural stones, spinel, or other materials depending on the design.
Normal wear, oxidation, scratches, exposure to chemicals, impact, moisture, and improper storage can affect jewelry over time. Customers are responsible for following reasonable care practices.
Shipping & Delivery
Delivery estimates are not guaranteed unless expressly stated otherwise. Carrier delays, customs processing, weather, public holidays, or other circumstances may affect transit times.
Customers are responsible for entering a complete and accurate shipping address.
Customs & Import Charges
International purchases may be subject to duties, VAT, taxes, brokerage fees, or other import charges imposed by the destination country.
Unless otherwise stated at checkout, such charges are generally the responsibility of the recipient.
Returns & Refunds
Returns, refunds, replacements, exchanges, cancellations, and other after-sales resolutions are governed by our Refund Policy and applicable consumer law.
Please contact us before sending any item back.
Natural Variation
Turquoise, stones, textured metals, oxidized finishes, and hand-finished surfaces can vary from piece to piece.
Such variation may be part of the material or intended design character and does not automatically constitute a defect.
11. Intellectual Property
Unless otherwise stated, website content including product photographs, written descriptions, graphics, branding elements, design presentation, page content, and other materials is owned by, licensed to, or used with permission by Aurelianest.
You may browse and use the website for personal shopping purposes. You may not reproduce, republish, commercially exploit, scrape, distribute, modify, or create derivative commercial content from protected website materials without authorization from the relevant rights holder.
12. Prohibited Uses
You must not use the website or its content for unlawful, fraudulent, abusive, deceptive, or harmful activities.
- Attempting unauthorized access to accounts, systems, checkout processes, or store administration.
- Introducing malware, automated attacks, harmful scripts, or disruptive technologies.
- Misrepresenting identity, payment information, delivery information, or purchase intent.
- Using website content in a way that infringes intellectual-property rights.
- Interfering with another visitor's ability to use the store.
Third-Party Services
Our store may rely on Shopify, payment processors, logistics companies, analytics providers, social platforms, and other third parties.
Their services may be governed by separate terms and privacy policies.
Third-Party Links
Links to external websites are provided for convenience or functionality. We do not control independent third-party websites and are not responsible for their content or practices.
User Communications
If you contact us, you are responsible for providing accurate information and appropriate supporting details.
Do not send passwords, complete payment-card information, or highly sensitive credentials by email.
Errors & Omissions
Website information may occasionally contain typographical errors, inaccurate details, outdated availability information, or omissions.
We reserve the right to correct such issues and update information where reasonably necessary.
Disclaimer
To the extent permitted by law, the website and its content are provided for general shopping and informational purposes without warranties beyond those that cannot lawfully be excluded.
Limitation of Liability
To the extent permitted by applicable law, Aurelianest is not responsible for losses caused solely by events outside our reasonable control, including third-party outages, carrier delays, customs procedures, or external service failures.
Indemnification
Where permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Entire Agreement
These Terms, together with referenced store policies and any additional terms presented during checkout, form the agreement governing use of the store.
Changes to These Terms
We may revise these Terms when our store, services, technology, products, or legal obligations change.
Updated Terms become effective when published unless applicable law requires otherwise.
23. Governing Law & Mandatory Consumer Rights
These Terms should be interpreted in accordance with applicable law. Nothing in these Terms is intended to remove rights that cannot legally be excluded or limited.
If mandatory consumer-protection, privacy, e-commerce, or other laws in your jurisdiction provide additional rights, those rights continue to apply.
Questions About These Terms?
If you have questions about these Terms of Service, a purchase, store policies, or the use of aurelianest.shop, contact our customer support team.
For order-related questions, please include your order number whenever possible.
Email: sales@aurelianest.shop
Website: aurelianest.shop
